Terms & Conditions

BELONG Experiences

Last updated: August 2026

By booking a BELONG experience, You agree to the following Terms & Conditions.

1. Booking & Payment

A booking is confirmed once full payment has been received and a booking confirmation has been issued.

Prices and included services are shown in the description of the respective experience. Additional services not expressly listed as included are not part of the booking.

Discount or partner codes must be entered at the time of booking. Unless otherwise stated, valid BELONG partner codes may also be used for future eligible BELONG experiences and are not limited to one specific event date.

2. Limited Availability

BELONG experiences are intentionally designed for small groups and availability may therefore be limited.

Bookings are accepted on a first-come, first-served basis.

If an experience is sold out, Guests may contact BELONG regarding alternative dates, upcoming experiences or private booking options.

3. Minimum Number of Guests

Certain BELONG experiences require a minimum number of participants.

If the minimum number is not reached, BELONG reserves the right to reschedule or cancel the experience.

In this case, Guests may choose between:

transferring their booking to an alternative BELONG date or experience of comparable value;
receiving a credit for a future BELONG experience; or
receiving a refund of the amount paid.

4. Guest Cancellations

Because BELONG experiences involve limited availability and advance commitments with selected partners, confirmed bookings are generally non-refundable if cancelled by the Guest.

However, a booking may be transferred to another person at no additional charge. Please inform BELONG of the change before the experience.

Depending on the circumstances and availability, BELONG may alternatively offer a credit toward a future experience. Any such credit is granted at BELONG's discretion unless otherwise stated in the specific booking conditions.

5. Weather & Safety

For sailing, boating and other weather-dependent experiences, safety always comes first.

The captain, skipper, operator or responsible service provider has the final authority to determine whether conditions allow the experience to proceed safely.

Weather conditions such as clouds, rain or the absence of a visible sunset do not automatically constitute grounds for cancellation.

If an experience cannot safely take place, BELONG will offer an alternative date, comparable experience, credit or, where appropriate, a refund.

6. Changes to the Experience

Occasionally, circumstances beyond BELONG's reasonable control may require changes to timing, itinerary, location, vessel, menu, entertainment or individual elements of an experience.

BELONG may make reasonable changes provided that the essential character and overall quality of the booked experience are maintained.

If a material change substantially alters the nature of the booked experience, Guests will be informed and appropriate alternatives will be offered.

7. Food, Beverages & Allergies

Guests are responsible for informing BELONG in advance of any allergies, intolerances or special dietary requirements.

BELONG and its hospitality partners will make reasonable efforts to accommodate such requirements but cannot guarantee an allergen-free environment.

Alcoholic beverages are served only to Guests aged 18 and over. Non-alcoholic alternatives are available.

8. Age Requirements

Unless otherwise stated for a specific experience, Guests aged 16 and over are welcome.

Younger Guests may participate by prior arrangement where appropriate for the respective experience.

9. Dogs

Dogs may be permitted on selected BELONG experiences by prior arrangement only.

Please contact BELONG before booking or bringing a dog. Approval depends on the nature of the experience, the venue or operator, and other relevant circumstances.

Dogs remain under the full responsibility and supervision of their owner at all times. Owners are responsible for ensuring that their dog does not disturb or endanger other Guests, staff or animals, and for any damage caused by their dog.

For sailing and other activities involving additional safety considerations, participation with a dog is at the owner's own risk, to the extent permitted by applicable law.

10. Guest Responsibility

Guests are expected to behave respectfully toward other Guests, crew members, staff, venues and property.

BELONG or the responsible operator may refuse or terminate participation if a Guest's behavior creates a safety risk, significantly disrupts the experience or adversely affects other Guests.

No refund is due where participation is terminated for such reasons.

11. Personal Belongings

Guests remain responsible for their personal belongings throughout the experience.

BELONG is not responsible for lost, forgotten or damaged personal property except where liability cannot legally be excluded.

12. Photos & Videos

Photos and videos may be taken during BELONG experiences.

Guests will be informed when imagery is intended for BELONG's promotional or social media use. If You prefer not to appear in such content, simply let us know.

13. Private Experiences & Full-Yacht Bookings

Private BELONG experiences, including full-yacht bookings, may be arranged on request.

Availability, pricing, included services, payment schedule, cancellation conditions and any special requirements will be confirmed individually before booking.

Specific written terms agreed for a private experience take precedence over these general Terms & Conditions where they differ.

14. Third-Party Providers

Certain elements of BELONG experiences may be provided by independent partners, including yacht operators, restaurants, transportation providers, entertainers or other service providers.

Their applicable safety and operating requirements must be observed by Guests.

BELONG remains responsible for its own obligations to the extent required by applicable law.

15. Force Majeure

BELONG is not responsible for failure or delay caused by circumstances reasonably beyond its control, including severe weather, natural disasters, governmental restrictions, port closures, civil disturbances or other comparable events.

Where possible, BELONG will seek a reasonable alternative solution for affected Guests.

16. Contact

For booking questions, changes, private experiences or other requests, please contact BELONG using the contact details provided on belongpa.com.

17. Applicable Law

These Terms & Conditions and bookings made with BELONG are subject to the applicable laws of the Republic of Panama.

Mandatory consumer protection rights remain unaffected.

Terms & Conditions

​

BELONG Experiences

Last updated: August 2026

By booking a BELONG experience, You agree to the following Terms & Conditions.

1. Booking & Payment

A booking is confirmed once full payment has been received and a booking confirmation has been issued.

Prices and included services are shown in the description of the respective experience. Additional services not expressly listed as included are not part of the booking.

Discount or partner codes must be entered at the time of booking. Unless otherwise stated, valid BELONG partner codes may also be used for future eligible BELONG experiences and are not limited to one specific event date.

2. Limited Availability

BELONG experiences are intentionally designed for small groups and availability may therefore be limited.

Bookings are accepted on a first-come, first-served basis.

If an experience is sold out, Guests may contact BELONG regarding alternative dates, upcoming experiences or private booking options.

3. Minimum Number of Guests

Certain BELONG experiences require a minimum number of participants.

If the minimum number is not reached, BELONG reserves the right to reschedule or cancel the experience.

In this case, Guests may choose between:

transferring their booking to an alternative BELONG date or experience of comparable value;

receiving a credit for a future BELONG experience; or

receiving a refund of the amount paid.

4. Guest Cancellations

Because BELONG experiences involve limited availability and advance commitments with selected partners, confirmed bookings are generally non-refundable if cancelled by the Guest.

However, a booking may be transferred to another person at no additional charge. Please inform BELONG of the change before the experience.

Depending on the circumstances and availability, BELONG may alternatively offer a credit toward a future experience. Any such credit is granted at BELONG's discretion unless otherwise stated in the specific booking conditions.

5. Weather & Safety

For sailing, boating and other weather-dependent experiences, safety always comes first.

The captain, skipper, operator or responsible service provider has the final authority to determine whether conditions allow the experience to proceed safely.

Weather conditions such as clouds, rain or the absence of a visible sunset do not automatically constitute grounds for cancellation.

If an experience cannot safely take place, BELONG will offer an alternative date, comparable experience, credit or, where appropriate, a refund.

6. Changes to the Experience

Occasionally, circumstances beyond BELONG's reasonable control may require changes to timing, itinerary, location, vessel, menu, entertainment or individual elements of an experience.

BELONG may make reasonable changes provided that the essential character and overall quality of the booked experience are maintained.

If a material change substantially alters the nature of the booked experience, Guests will be informed and appropriate alternatives will be offered.

7. Food, Beverages & Allergies

Guests are responsible for informing BELONG in advance of any allergies, intolerances or special dietary requirements.

BELONG and its hospitality partners will make reasonable efforts to accommodate such requirements but cannot guarantee an allergen-free environment.

Alcoholic beverages are served only to Guests aged 18 and over. Non-alcoholic alternatives are available.

8. Age Requirements

Unless otherwise stated for a specific experience, Guests aged 16 and over are welcome.

Younger Guests may participate by prior arrangement where appropriate for the respective experience.

9. Dogs

Dogs may be permitted on selected BELONG experiences by prior arrangement only.

Please contact BELONG before booking or bringing a dog. Approval depends on the nature of the experience, the venue or operator, and other relevant circumstances.

Dogs remain under the full responsibility and supervision of their owner at all times. Owners are responsible for ensuring that their dog does not disturb or endanger other Guests, staff or animals, and for any damage caused by their dog.

For sailing and other activities involving additional safety considerations, participation with a dog is at the owner's own risk, to the extent permitted by applicable law.

10. Guest Responsibility

Guests are expected to behave respectfully toward other Guests, crew members, staff, venues and property.

BELONG or the responsible operator may refuse or terminate participation if a Guest's behavior creates a safety risk, significantly disrupts the experience or adversely affects other Guests.

No refund is due where participation is terminated for such reasons.

11. Personal Belongings

Guests remain responsible for their personal belongings throughout the experience.

BELONG is not responsible for lost, forgotten or damaged personal property except where liability cannot legally be excluded.

12. Photos & Videos

Photos and videos may be taken during BELONG experiences.

Guests will be informed when imagery is intended for BELONG's promotional or social media use. If You prefer not to appear in such content, simply let us know.

13. Private Experiences & Full-Yacht Bookings

Private BELONG experiences, including full-yacht bookings, may be arranged on request.

Availability, pricing, included services, payment schedule, cancellation conditions and any special requirements will be confirmed individually before booking.

Specific written terms agreed for a private experience take precedence over these general Terms & Conditions where they differ.

14. Third-Party Providers

Certain elements of BELONG experiences may be provided by independent partners, including yacht operators, restaurants, transportation providers, entertainers or other service providers.

Their applicable safety and operating requirements must be observed by Guests.

BELONG remains responsible for its own obligations to the extent required by applicable law.

15. Force Majeure

BELONG is not responsible for failure or delay caused by circumstances reasonably beyond its control, including severe weather, natural disasters, governmental restrictions, port closures, civil disturbances or other comparable events.

Where possible, BELONG will seek a reasonable alternative solution for affected Guests.

16. Contact

For booking questions, changes, private experiences or other requests, please contact BELONG using the contact details provided on belongpa.com.

17. Applicable Law

These Terms & Conditions and bookings made with BELONG are subject to the applicable laws of the Republic of Panama.

Mandatory consumer protection rights remain unaffected.